Privacy Policy

By continuing to use this website, you agree to the terms of this Privacy Policy. This policy should be read together with our Terms & Conditions.

Introduction

This Privacy Policy is to be read as if specifically incorporated into our Terms & Conditions.

For the purposes of this policy, Personal Information is understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 (“the Act”). We subscribe to the principles for electronically collecting personal information outlined in the Act, and we endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

In adopting this Privacy Policy, we aim to balance our legitimate business interests with your reasonable expectation of privacy. We take all reasonable steps to prevent unauthorised access to, or disclosure of, your Personal Information. However, it is impossible to guarantee that Personal Information is 100% secure.

What We Collect

You may be prompted or required to register an account with us, or submit an enquiry, for certain products and/or services. In doing so, you may be asked to provide the following Personal Information:

• First name
• Surname
• Email address
• Phone number
• Company/CC/business name
• Company/CC/business registration number

We limit the Personal Information we process to what you consent to (for example, in the context of an enquiry form, newsletter sign-up, or similar). To the extent necessary, your agreement to this Privacy Policy constitutes your consent as contemplated in section 69 of the Act.

We will not collect, use or disclose sensitive information (such as information about racial or ethnic origin, or political or religious beliefs) except with your specific consent or in circumstances permitted by law.

How We Use Your Information

By agreeing to this Privacy Policy, you consent to the use of your Personal Information for:

• The provision and performance of our services;
• Informing you of changes made to our website;
• The provision of marketing-related services to you by us;
• Responding to any queries or requests you may have;
• Developing a more direct and substantial relationship with you for the purposes described in this clause;
• Understanding general user trends so we can support our marketing strategies;
• Security, administrative and legal purposes; and
• Creating aggregated market data profiles that help us improve our offering — such information will not be used in any way that could identify an individual user.

If you request a password reset, your IP address will be included in the reset email. For users who register on our website, we store the personal information provided in their user profile, which they can see, edit, or delete at any time (except for their username). Website administrators can also see and edit that information.

If you leave a comment on our website, the comment and its metadata are retained indefinitely, so we can recognise and approve follow-up comments automatically instead of holding them in a moderation queue.

How We Protect Your Information

Although absolute security cannot be guaranteed on the internet, we maintain up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional loss, misuse, destruction, or unauthorised disclosure or access. We continue to review and improve these measures over time in line with legal and technological developments.

We store your Personal Information directly, or on a central database. If that database is located in a country without substantially similar data protection laws, we take the necessary steps to ensure your information is adequately protected in that jurisdiction.

Your information will not be stored for longer than necessary for the purposes described in this policy, or as required by applicable legislation. Personal Information we collect is only accessed by our employees, representatives and consultants on a need-to-know basis, subject to reasonable confidentiality obligations.

We will not sell, share, or rent your Personal Information to any third party, or use your email address for unsolicited mail. Any emails we send will only relate to the provision of our services and/or the marketing thereof.

We do not knowingly collect information from, or provide services to, anyone under 18 years of age, or anyone who does not otherwise have the capacity to be bound by this Privacy Policy.

Log Files

When you visit our website, even without creating an account, we may collect information such as your IP address, browser, the website from which you arrived, the pages you visit and in what sequence, the date and length of your visit, and general information about your device and operating system. This is aggregated, anonymous data that does not identify you specifically, though it could theoretically be used to identify you if combined with other Personal Information you have supplied. This information is not shared with third parties and is used only within the company on a need-to-know basis.

Comments

When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string, to help with spam detection.

An anonymised string created from your email address (a “hash”) may be provided to the Gravatar service to check whether you use it. The Gravatar service privacy policy is available at automattic.com/privacy. After your comment is approved, your profile picture is visible to the public alongside your comment. Comments may also be checked through an automated spam detection service.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies. A cookie is a small piece of information stored on your device by your web browser. We use two types of cookies:

Session cookies maintain a “session state” and only last for the duration of your visit. They are required for the website to function properly and are not used to identify you personally.

Permanent cookies store a unique code on your device to identify you as a returning visitor. No Personal Information is stored in permanent cookies. They are not required for the website to work, but may enhance your browsing experience.

If you leave a comment, you may opt in to saving your name, email address and website in cookies for your convenience on future visits. These cookies last for one year. If you log in, we set cookies to save your login information and screen display choices; login cookies last two days, and screen options cookies last a year. If you select “Remember Me”, your login will persist for two weeks. If you edit or publish an article, an additional cookie is saved indicating the post ID of the article you just edited, which expires after one day.

For full details of the specific cookies used on this website, please see our Cookie Policy.

Links from This Website

Our website may contain links to third-party websites, including social media platforms, payment gateways, appointment scheduling, or live chat platforms (“Third Party Websites”). If you select a link to a Third Party Website, you may become subject to that website’s own terms and policies, which are outside our control and for which we are not responsible.

We do not monitor or review the content of any Third Party Website, and opinions or material appearing on such websites are not necessarily shared or endorsed by us. Please evaluate the security and trustworthiness of any Third Party Website before disclosing personal information to them.

Articles on this site may include embedded content (for example, videos, images, or articles from other websites). Embedded content behaves in exactly the same way as if you had visited the other website directly, and these external sites may collect data about you, use cookies, and monitor your interaction with that content.

Electronic Communications

In terms of the Electronic Communications and Transactions Act 25 of 2002 (“the ECT Act”):

• Data messages sent to us are deemed received once we respond to them.
• Data messages we send to you are deemed received in terms of section 23(b) of the ECT Act.
• You acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between us.
• You warrant that any data messages sent to us from a device used or owned by you were sent and/or authorised by you personally.

Contact Us

This website is owned and operated by Seitfin (Pty) Ltd.

Address for service of legal documents: 167 Koedoe Street, Wierdapark, Centurion, Gauteng, 0157
Contact number: 012 880 2985
Website: seitfin.co.za
Email: info@seitfin.co.za